My newest Machine
There are many good reasons for purchasing a pre-owned machine — but there is absolutely no reason to sacrifice quality. At TRUMPF, pre-owned machines also rightly bear the “premium” label. Both inside and outside, they are as good as new. That’s our guarantee.
Buying a pre-owned machine is a matter of trusting the vendor. That is because simply cleaning the surfaces, applying a new coat of paint and replacing a few parts do not add up to a thorough refurbishing. At TRUMPF, a checklist with up to 150 inspection points serves as the guideline. A quality assurance officer is responsible for ensuring that the lists are always up to date and that quality standards are maintained at all times. In either the manufacturing plant or at the overhaul center near Prague, TRUMPF service engineers inspect every machine right down to the last detail. They carry out extensive quality tests and, where more advanced components can be installed, this is done. If parts have to be replaced, then Original Spare Parts are used exclusively, because only they can satisfy the strict TRUMPF quality standards and ensure machine availability over the long term. Thorough cleaning and a new coat of paint put the icing on the cake. Only after successful inspection and acceptance of the pre-owned machine at the factory will it be delivered to the customer and commissioned by TRUMPF service engineers. A second acceptance procedure at the customer’s location brings the process to a close.
Customers have a choice
The machine looks just like new, and so it is. That is why customers receive a guarantee on pre-owned machines and profit from comprehensive service support, all around the world.
When selecting a “new” machine, the customer — much like when he chooses the family car — has a choice. Not only are older models available. There are also “nearly new” machines from the TRUMPF demonstration and training centers. Attractive financing and leasing options as well as fair buy-back conditions for machines now in service combine to form a very interesting offer.
This is how a pre-owned machine is overhauled at TRUMPF
Following a checklist containing up to 150 items, service engineers restore a TruLaser Tube to perfect condition.
Contact us: MastersofSheetMetal@trumpf.com
This article was first published in Dezember 2014.